Refund and Return Policy
Last Updated: [29.01.2025]
We strive to provide the best travel experience. If you need to cancel or request a refund, please read our policy below.
1. Cancellation and Refund Policy
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City Tours & Airport Transfers:
- Cancellations made 48 hours before the scheduled time: Full refund.
- Cancellations made 24–48 hours before: 50% refund.
- Cancellations made less than 24 hours: No refund.
-
Additional Services (Child Seat, Flowers, Airport Assistance):
- Can be canceled up to 24 hours before the service time for a full refund.
- No refunds for last-minute cancellations.
2. Late Arrivals & No-Shows
- If you do not show up at the scheduled time, no refund will be provided.
3. Changes & Rescheduling
- You may reschedule your booking once, free of charge, if requested at least 24 hours in advance.
4. Refund Processing
- Refunds will be processed within 7-10 business days.
- Refunds will be issued to the original payment method.
5. Contact for Refunds
For refund requests, email us at
KJS Global Resources
C-9-5, VILLA ANGSANA,JALAN KRIAN
TAMAN RAINBOW,Kuala Lumpur,51000
+60134453808
contact@kjs-tour.com
