1. General Terms

• These Terms govern your use of our Website and services.

• We reserve the right to modify these Terms at any time, with or without notice.

• By continuing to use our Website, you agree to any changes made.

2. Booking and Payment

• Reservations: All bookings are subject to availability and are confirmed only after full payment is received.

• Pricing: Prices may change without prior notice. However, once a booking is confirmed, the price remains fixed.

• Payment Methods: We accept major credit/debit cards and other payment methods listed on our Website.

• Deposit: Some tours may require a deposit at the time of booking, which is non-refundable unless stated otherwise.

3. Cancellation and Refund Policy

• Customer Cancellations:

  • Cancellations made more than 7 days before the service: Full Refund.

  • Cancellations within 7 days: 50% Refund.

  • Cancellations within 24 hours or No-Shows: No Refund.

• Company Cancellations:

  • If we cancel a service, we will provide a full refund or allow you to reschedule.

• Refunds are processed within 14 business days.

4. Changes to Bookings

• Changes must be requested at least 48 hours before the scheduled service.

• We will do our best to accommodate changes but cannot guarantee availability.

5. Travel Requirements

• Customers must carry valid identification (passport, visa, or other necessary documents).

• You are responsible for complying with any health and safety requirements, including vaccinations.

• We are not responsible for any issues arising from incorrect travel documentation.

6. Website Use and Conduct

• You agree not to misuse our Website or engage in fraudulent activities.

• Unauthorized access, hacking, or transmitting harmful code is strictly prohibited.

• We reserve the right to block users who violate these terms.

7. Liability and Disclaimer

• We are not responsible for any losses, injuries, or damages caused by third-party services.

• Our liability is limited to the amount paid for the service in question.

• We do not guarantee the accuracy or completeness of the information on our Website.

8. Privacy Policy

• Your use of our Website is also governed by our Privacy Policy, available here.

• We collect and use your data in accordance with our Privacy Policy.

9. Governing Law

• These Terms and Conditions are governed by the laws of Malaysia.

• Any disputes will be resolved in the courts of Malaysia.

10. Contact Us

If you have any questions about these Terms, please contact us:

KJS Tour
Email: info@kjs-tour.com
Phone: +60 12-345 6789